When many people hear the word “chat” these days, they think of those little message windows on social networking websites like Facebook, Google or Yahoo.However, technically, those types of communication platforms are known as “Instant Messengers.” If you’re wondering what is live chat exactly, or are confused about the differences between “live chat” and Instant Messenger platforms, don’t worry; you’re not alone.However, deciding which one to pick be a bit confusing.Hence, we have put together a list of the 10 best live chat softwares for your website that can help boost sales and service your customers.
An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful and an survey found that 63% were more likely to return to a website that offers live chat.
However, that is where the similarities end for all practical purposes.
Essentially, live chat software enables you to chat only with operators on the host website, while instant messenger platforms let you message other people who have the same application installed or who are members of the same social-networking site (i.e. Not a lot of information is available as to who actually created the very first live chat platform.
Every year, there’s less and less because we’re consuming potable water at unprecedented rates, and also because climate change is shrinking the world’s supply.
What’s more, we’ve dirtied the water that we do have, polluting it with fertilizer, pathogens, and trace chemicals.