The problem prevented us from accessing any apps and it also prevented us from turning the phone off.
Here's Apple's support page with a step-by-step explanation of how to do that.
Apple told If you have experienced the glitch, connect your device to a PC or Mac via USB.
You will be asked whether you want to Restore or Update your device.
The frustrating glitch rendered the Apple device useless – forcing the owner to connect the handset to a computer, launch i Tunes and restore the device over a wired connection.
broke news of the reports flooding in from enraged social media users, before experiencing the issue first-hand with an i Phone 6S Plus. The problem with i OS 10 affected both old and newer Apple devices.